CSR
Social Responsibility and Environment

The EBARA Group's Corporate Social Responsibility Policy aims to maintain a strong sense of ethics and promote the trust of stakeholders*, while contributing to society through business, acting as a practical guide to achieve our goals, regardless of the country, region or culture in which the EBARA Group companies are located.

The CSR Policy consists of two pillars:

1º PILAR: "Ethics: We conduct our business with a strong sense of ethics.".

1. Pride: we take pride in our role supporting society, industry and life.

2. Products and Services: We satisfy customers with inventive products and services.

3. Competition: We practice our business based on free and fair competition.

4. Environment: We play our part in improving the global environment.

2º PILAR: "Trust: We foster trust with our valued stakeholders*.".

5. Passion and Dedication: We pursue all activities with passion and dedication.

6. Human Rights and Diversity: we respect human rights and diversity above all else.

7. Disclosure: We develop mutual understanding with stakeholders through transparent and fair disclosure.

8. Work Environment: We sustain a safe workplace and strive for a stimulating work environment.

9. Communication: We utilize high-quality communication to be an industrial firm all stakeholders* take pride in.

* These five principles represent the various responsibilities that we must fulfill with our valued stakeholders, which include our customers, suppliers, shareholders and investors, local communities and employees.

Quality Policy and System

We at EBARA are committed to satisfy the needs of our customers, with products and services that meet specified requirements through process performance control, qualified employees and a healthy and safe work environment, based on continuous improvement and the quality system.

More than representing our certification, ISO 9001 seal reflects the commitment of the entire EBARA to continuously seek the satisfaction of our customers.

Since August 30, 1996, EBARA Brasil has been certified in accordance with the ABNT NBR ISO 9001: 2000 Standard. This means that our Quality System follows the steps that guarantee customer satisfaction: continuous improvement, involvement, employee qualification, human development and attention to the work environment. For our customers, it means reinforcing the reliability that we meet the standards and are concerned with the evolution and requirements of the market.
The path towards this achievement began in August 1996, when we received ISO 9002: 1994 certification, a great achievment for all of us at EBARA, since we were the first subsidiary of the EBARA Group outside Japan and the first in Brazil in the business of submersible pumps to achieve this.
The certification was granted by LLOYD'S REGISTER QUALITY ASSURANCE, with recognition from Inmetro (Brazil) and RAB (United States).

Customer Satisfaction
The focus of the EBARA Quality System is on customer satisfaction. It is seeking for it that motivates everyone's work here. And to measure the result of our efforts, we carry out the Customer Satisfaction Survey annually, because we want to hear from them to guide our activities. The objective of the research is to give a voice to those who can best evaluate our work.
The opinion of customers is, for us, the basis of continuous improvement, which is why we are always available to receive suggestions and comments on our products and services.

Catalogs
The EBARA Quality System also manages the company's technical and institutional information, controlling all of EBARA's disclosure documents. Please find attached the main list of catalogs, verifying the revision date and keep updated.

CSR Procurement Guidelines

 

EBARA believes that our success is linked to the success of our suppliers, which is why we establish lasting partnerships based on justice and equality.

Our goal is to create value as a corporation, achieve sustainable growth and contribute to society. For this reason, Corporate Social Responsibility (CSR) is always at the center of everything we do.
To do so, we need both our employees and our suppliers to incorporate the CSR Guidelines in the execution of all their activities.
Therefore, through the CSR Procurement Guidelines, we expect our suppliers to comply with laws, regulations and social standards that respect fundamental human rights, prohibiting all forms of unfair labor, such as child labor and forced labor, and any form of discrimination, in addition to promoting a healthy and safe work environment.
There must also be policies on conflict minerals, as this area presents serious risks of human rights violations.
We expect our suppliers to engage in activities that reduce their impact on the global environment, while continuing to provide high-quality products and services that are competitively priced, delivered reliably and based on a stable supply system.
With regard to information, we ask that you cooperate in providing and disclosing it when we request it and when it is personal and confidential, that you have a system to manage it and protect it against illegal or inappropriate acquisition, use, disclosure or leakage of such information. They must also respect intellectual property rights.
No less important is the strictly rigid stance they need to take in prohibiting any form of corruption and bribery, and not associations with anti-social groups.
To access the entire content of the CSR Procurement Policy and other matters related to Supply Chain Management of EBARA Group, access the EBARA Corporation homepage, using the link: https://www.ebara.co.jp/en/sustainability/social/information/supply-chain.html

Política Ambiental EBARA - ISO 14001

Sustainable Society: Provide innovation in products and services in the areas of water, air, and the environment, and realize a sustainable society in which people can live in comfort and prosperity.

Ecosystem Conservation: Promote activities with the recognition that environmental management is of vital importance and contributes to the preservation of ecosystems, the foundation of all economic activities.

Natural Resources: Develop products and services that contribute to the sustainable use of natural resources and solve social issues. This is achieved through miniaturization, efficiency improvement, reuse, and other considerations made during development and production.

Waste Reduction and Recycling: Conserve resources by starting with energy and water conservation; reduce waste and recycle; and engage in manufacturing with the utmost consideration to reduce environmental impact.

Reduction of Emissions: Continuously reduce greenhouse gas emissions. We recognize that climate change is a major global issue, and as such, we work to continuously reduce greenhouse gas emissions throughout the value chains, from the perspective of product/service life cycles. In addition, we maximize the use of renewable energy within a realistic scope. In pursuit of the above, we establish and maintain an environmental and environmental management system, implementing the following through its operation.

Environmental Targets: Set environmental targets, regularly review performance against those targets, and work to improve environmental performance. In addition, we will implement continuous improvements to the system itself.

Legal Requirements: Comply with national and international legal requirements and internal standards. In addition, we will respond sincerely to the demands of stakeholders.

Stakeholders: Actively disclose information and communicate with stakeholders; and work to promote society's trust in us.

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